These SMS Terms and Conditions supplement the nailgun.ai Terms of Service and Privacy Policy. By opting in to receive SMS messages from nailgun.ai, you agree to these terms.

1. Program Description

The nailgun.ai SMS messaging program provides automated text message communications to help you manage contractors and projects. When you opt in, you will receive SMS messages related to:

• Project Updates: Status changes, milestone completions, and project-related notifications
• Scheduling: Appointment confirmations, reminders, and schedule changes
• Contractor Communications: Messages facilitating communication between you and your contractors
• Service Alerts: Account notifications, security alerts, and system updates
• Authentication: Two-factor authentication codes when enabled

2. How to Opt In

You can opt in to receive SMS messages from nailgun.ai through the following methods:

• Web Registration: By checking the SMS consent checkbox when creating your account at nailgun.ai
• Account Settings: By enabling SMS notifications in your account preferences
• User-Initiated SMS: By texting our designated number to initiate communication

All opt-in methods require your affirmative consent. The SMS consent checkbox is unchecked by default and must be actively selected.

4. Message Frequency

The number of messages you receive depends on your account activity:

• During active projects, you may receive multiple messages per day
• Message frequency varies based on contractor communications and scheduling activity
• Service alerts and authentication messages are sent as needed
• You can adjust notification preferences in your account settings to control frequency

5. Message and Data Rates

Standard message and data rates from your mobile carrier may apply to messages sent and received. nailgun.ai does not charge for SMS messages, but your carrier may. Contact your carrier for details about your messaging plan.

6. How to Opt Out

You may opt out of SMS messages at any time using any of these methods:

• Text STOP: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message from nailgun.ai
• Email: Send a request to support@nailgun.ai
• Account Settings: Disable SMS notifications in your preferences
• Phone: Call 1-800-NAILGUN (1-800-624-5486)

After opting out, you will receive a single confirmation message. No additional messages will be sent unless you opt in again. Please note that opting out of SMS may limit your ability to use certain features of the Service.

7. How to Get Help

For assistance with SMS messages:

• Text HELP: Reply HELP to any message for assistance
• Email: support@nailgun.ai
• Phone: 1-800-NAILGUN (1-800-624-5486)
• Website: Visit nailgun.ai/support

8. Supported Carriers

SMS messaging is supported on most major U.S. carriers, including but not limited to:

• AT&T
• Verizon Wireless
• T-Mobile
• Sprint
• U.S. Cellular
• Metro PCS
• Cricket
• Boost Mobile

Carriers are not liable for delayed or undelivered messages. Carrier participation and availability may vary.

9. Privacy

Your privacy is important to us. Our handling of SMS-related data is governed by our Privacy Policy. Key points:

• We collect your phone number and SMS message content to provide the Service
• We do not sell, rent, or share your phone number with third parties for marketing purposes
• We do not share your opt-in consent with third parties
• SMS data is retained for 18 months, then automatically purged
• All data is encrypted in transit and at rest

10. Disclaimer

nailgun.ai and mobile carriers are not responsible for:

• Delayed or undelivered messages
• Technical failures, network issues, or system outages
• Any charges from your mobile carrier
• Compatibility issues with specific devices or carriers

11. Changes to These Terms

We may update these SMS Terms from time to time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, through SMS or email notification. Your continued receipt of SMS messages after changes constitutes acceptance of the updated terms.

12. Contact Information

For questions about these SMS Terms:

• Email: support@nailgun.ai
• Phone: 1-800-NAILGUN (1-800-624-5486)
• Text: Reply HELP to any message
• Mail: nailgun.ai, [Your Business Address]